Warranty Information Service Support

Warranty Information

Service Support

kertz machine services

We prioritize customer satisfaction

At Kertz Machine, we prioritize customer satisfaction and stand behind the quality of our products. Our warranty coverage offers protection against any defects in materials or workmanship, providing you with peace of mind. We ensure transparency by clearly outlining the terms and duration of the warranty, allowing you to make informed decisions.

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Warranty Coverage

Defects in Materials

Our warranty extends to cover any issues arising from defects in the materials used in the manufacturing of our products. This includes components such as metals, plastics, electronics, and any other materials used in the construction of our tools and equipment.

Defects in Workmanship

We stand behind the craftsmanship of our products. If there are any issues due to errors in assembly, construction, or finishing processes, they will be covered under our warranty. This ensures that our customers receive products that meet our high standards of quality and performance.

Normal Usage

The warranty applies to defects that occur during normal usage of our products. This includes using the tools and equipment for their intended purpose, following the provided instructions and guidelines, and adhering to recommended maintenance procedures.

Exclusions

While our warranty provides comprehensive coverage, there may be certain exclusions. These exclusions could include damage caused by misuse, abuse, neglect, or accidents, as well as normal wear and tear. Additionally, modifications or alterations made to the product by unauthorized personnel may void the warranty.

Remedies

In the event that a covered defect is discovered during the warranty period, Kertz Machine will provide remedies such as repair, replacement, or refund, depending on the nature of the defect and the terms of the warranty.

Duration

Our warranty coverage is valid for a specified duration from the date of purchase. The duration may vary depending on the product and region, so customers should refer to their product documentation or contact customer support for specific details.

The warranty coverage for Kertz Beveling System offers extensive protection for your investment. Our warranty includes an extended duration beyond standard offerings, ensuring prolonged peace of mind. It encompasses all manufacturing defects and malfunctions that may arise during normal machine use, covering issues related to materials, workmanship, and performance. It’s crucial to review the terms and conditions to understand the specific coverage and limitations.

Our warranty coverage for the Kertz Flange Facing product line goes beyond the ordinary, offering an unparalleled level of assurance and support. With our warranty, you not only receive extended coverage but also access to exclusive benefits tailored to meet your needs. We provide a comprehensive warranty that not only safeguards against manufacturing defects but also guarantees optimal performance and reliability throughout the lifespan of your equipment.

Our warranty for the Tapping Machine is meticulously designed to offer personalized coverage, addressing your specific needs and ensuring comprehensive protection for your investment. Unlike standard warranties, ours includes proactive maintenance measures aimed at preserving the longevity and performance of your machine. This encompasses regular maintenance checks and servicing to preemptively address potential issues.

With our warranty, you can trust in the long-term durability of your Vacuum Machine. We stand behind the quality of our products and offer extended coverage to safeguard your investment. Beyond standard coverage, our warranty includes provisions for proactive maintenance checks and servicing. This ensures that your Vacuum Machine operates at peak efficiency and minimizes the risk of unexpected downtime.

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